Frequently Asked Questions

Yes, you are fully insured when you book with Holiday Express Transfers


You can contact us via the website or on whatsapp on 


It depends on the type of transfer you book and if you need a comfort break.  Private transfers will take you directly to your destination.


You can change your booking on the website up to 24 hours before arrival by entering your reference number and email address.  (put link here)

If you need to change your booking due to flight cancellation etc during the final 24 hours you can contact us on whattsapp. 


Our driver will be waiting for you and he will be holding a board showing your name and our Company name.


Payment for our transfer service is very flexible and you can either pay on arrival, pay by credit card in advance on our secured payment system or by Money transfer (EFT).  All payments to be made in Turkish Lira (use the drop down box when you book and select Lira) You can check how much you will be paying in sterling by selecting pounds.
If you wish to pay by cash you can pay in Euro, Sterling, Dollars or Lira.


Please include this information on the booking form.


One case per person and hand luggage.


The price quoted does not include tips.  If you are happy with the service provided, please feel free to tip the driver. 


Yes, these are provided free of charge.


You can book at the last minute (within the last 24 hours )on whatsapp.


Yes. We provide door to door transfers.


No.  Smoking is forbidden.


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